Privacy policy

Home | Privacy Policy

Last Updated: 31 january

NEXTROUTE XPRESS LLC (“NEXTROUTE XPRESS,” “we,” “our,” or “us”) respects your
privacy and is committed to protecting the personal and business information you provide to us.
This Privacy Policy explains how we collect, use, store, protect, and disclose information
obtained through our website, communications, and transportation services.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal and Business Information

We may collect personal and business information when you:

Contact us by phone, email, or website form
Request a quote or transportation service
Communicate with us regarding shipments or services

This information may include, but is not limited to:

Full name
Business name
Mailing address
Phone number
Email address
Pickup and delivery locations
Shipment details (type, size, weight, timing)
Billing or payment-related information
Any other information you voluntarily provide

b. Website and Technical Information

When you visit the NEXTROUTE XPRESS website, we may automatically collect non-personal
information such as:

IP address
Browser type and operating system
Device type
Pages viewed and navigation patterns
Date and time of access

This information helps us improve website performance, security, and user experience.

2. How We Use Your Information

When you visit the NEXTROUTE XPRESS website, we may automatically collect non-personal
information such as:

Respond to inquiries and quote requests
Provide, manage, and complete transportation services
Communicate service updates, confirmations, or changes
Maintain internal business records
Improve our services, operations, and website
Comply with legal, regulatory, insurance, and safety obligations
Protect our business, rights, and property

We do not sell, rent, or trade your personal information.

3. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

Enhance website functionality
Analyze website traffic and usage patterns

Cookies do not collect sensitive personal information. You may disable cookies in your browser
settings; however, doing so may limit certain website features.

4. Information Sharing and Disclosure

NEXTROUTE XPRESS may share information only in the following circumstances:

When necessary to perform transportation services
With service providers or partners assisting in operations, subject to confidentiality obligations
When required by law, regulation, subpoena, or court order
To protect the safety, rights, property, or legal interests of NEXTROUTE XPRESS

We do not share information for marketing purposes.

5. Data Security

NEXTROUTE XPRESS takes reasonable administrative, technical, and physical safeguards to
protect information from unauthorized access, misuse, loss, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot
guarantee absolute security.

6. Data Retention

We retain personal and business information only for as long as necessary to:

Provide requested services
Maintain business and financial records
Comply with legal, tax, and regulatory requirements

7. Your Rights

You may request:

Access to your personal information
Correction of inaccurate information
Deletion of information where legally permitted

Requests must be submitted directly to NEXTROUTE XPRESS.

8. Third-Party Links

Our website may contain links to third-party websites. NEXTROUTE XPRESS is not responsible
for the privacy practices, content, or security of those websites.